Twin Islands Wine believes the responsible collection and use of personal information is fundamental to developing a business based on enduring relationships with its customers, suppliers, owners and staff. "Personal information" is defined as information or an opinion through which an individual's identity is apparent or can be reasonably ascertained.
Twin Islands Wine is bound by the National Privacy Principles in the Privacy Amendment (Private Sector) Act 2000. Twin Islands Wine is committed to respecting the individual's right to privacy and has developed honest, transparent protocols to ensure personal information is handled appropriately.
To meet the individual's specific needs Twin Islands Wine may disclose the personal information to the organisations which:-
Over the years Twin Islands Wine has collected information for the development of direct mailing lists to let consumers know about the availability of Twin Islands Wine for sale. This may be done after an initial contact and we assume we have the individual's consent to use service providers to assist us with this unless Twin Islands Wine is told otherwise.
Wine offers are made direct to owners through the use of the shareholder list.
From December 2001 onwards each direct marketing communication will prominently display a notice whereby the recipient can elect to opt out of receiving any further direct marketing communications.
Website visitors email addresses are only recorded if the user chooses to leave a message. An email address will only be used for the purpose for which it was provided. Individuals who have chosen to join an email list may opt out simply by advising Twin Islands Wine that the address is to be removed from the mailing list.
Twin Islands Wine does not collect any personal information about an individual when the website is visited unless the user chooses to provide such information. The information received depends upon what the user does when visiting the site.
Site Visit Data - the following is recorded and collected for statistical purposes:- * The server address of the visitor * The name of the top-level domain from which the internet was accessed * The date and time of the visit to the website * The pages accessed and documents downloaded
The recording of such information enables us to identify the areas of the site that are most popular and to tailor the site accordingly.
Links - the website contains links to other sites. Twin Islands Wine is not responsible for the content and privacy practices of other web sites.
Twin Islands Wine will take all reasonable steps to make sure personal information we collect, use or disclose is accurate, complete and up-to-date.
If an individual believes the personal information is not accurate, complete or up-to-date please contact the Company.
Twin Islands Wine protects against misuse; loss; unauthorised access, modification or disclosure of personal information by: * Requiring all employees to observe confidentiality protocols * Controlling access to the premises and paper based systems * Adopting measures to secure the computer network used for storing, processing and transmitting personal information * Protecting communications via data transmission from interception eg email and unauthorised access to the computer network.
Personal information is retained only for as long as necessary to fulfil the purposes for which information was collected or as required by law. Once used for the intended purpose paper documents containing personal information are shredded.
In certain circumstances we are required to collect government identity numbers eg tax file numbers. Twin Islands Wine does not use these numbers to identify individuals for its own purposes.
Twin Islands Wine does not collect "sensitive information" about an individual. Sensitive information means information or an opinion about an individual's: * Racial or ethnic origin; or * Political opinions; or * Membership of a political association; or * Religious beliefs or affiliations; or * Philosophical beliefs; or * Membership of a professional or trade association; or * Membership of a trade union; or * Sexual preferences or practices; or * Criminal record * Health status
Individuals who have an issue which they wish to raise with the Company may do so by contacting the Company Secretary: * Tel: +64 (3) 572 6008 * Email: firstname.lastname@example.org * Post: PO Box 107 | 12 Rapaura Road | Marlborough | New Zealand
If the individual is not satisfied with the responses provided by Twin Islands Wine the matter may be taken to the Privacy Commissioner who will investigate the matter. More information may be obtained from the Commissioner's website at www.privacy.gov.au